Privacy Policy (गोपनीयता नीति)

1. Introduction & Overview

श्रीराधेश्याम नन्दी गौशाला फाउण्डेशन (SHRIRADHEYSHYAM NANDI GAUSHALA FOUNDATION) ("Foundation", "NGO", "we", "us", or "our") is a registered non-profit organization incorporated under Section 8 of the Companies Act, 2013, with CIN U88900RJ2025NPL104372 and registered office at 5/29-A, Parasram Nagar, Dehar Ka Balaji, Jaipur-302039 (Rajasthan), India.

We are deeply committed to protecting the privacy, confidentiality, and security of all our donors, volunteers, devotees, beneficiaries, and website visitors. This Privacy Policy governs the manner in which we collect, use, maintain, and disclose information collected from users across our website (https://shriradheyshyamnandigaushalafoundation.org) and donation portals.

2. Information We Collect

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, make an online or offline donation, register for seva/volunteering, subscribe to newsletters, or fill out a contact form:

• Contact Information: Full Name, Email Address, Mobile Number, and City/Postal Address.
• Tax Exemption Information (80G Compliance): Permanent Account Number (PAN) and Address, strictly as mandated by the Income Tax Department of India for issuing official 80G tax exemption certificates.
• Transaction Details: Donation Amount, Purpose/Campaign Title, Date, Time, and Payment Gateway Reference ID. (Note: We do NOT store credit card details, debit card CVV, or net banking passwords. All financial transactions are securely processed through RBI-authorized payment gateways such as Razorpay and UPI.)
• Sankalp / Seva Occasion Details: Family members' names, birthdates, anniversaries, or memorial notes provided voluntarily for special Gau Seva rituals.

3. How We Use Collected Information

The information collected from our donors and supporters is utilized solely for lawful and non-profit charitable purposes:

• Issuing Official Receipts & 80G Certificates: To generate digital and physical donation receipts and submit annual donation returns to the Income Tax Department (Form 10BD).
• Seva & Project Updates: To share visual reports, shelter construction progress, veterinary treatment updates, and fodder distribution photographs via WhatsApp or Email.
• Customer Support: To promptly respond to inquiries, feedback, and technical support requests.
• Legal & Regulatory Compliance: To comply with applicable Indian laws, statutory audits, and charity commissioner norms.

4. Data Protection & Security Measures

We adopt industry-standard security protocols, SSL encryption (HTTPS 256-bit), access control, and firewall protections to prevent unauthorized access, alteration, disclosure, or destruction of your personal information, donor data, and transaction records.

5. Third-Party Payment Gateways & External Links

Our website integrates with certified third-party payment aggregators (e.g., Razorpay Software Pvt. Ltd. and Punjab National Bank UPI) that comply with Payment Card Industry Data Security Standards (PCI-DSS). While transacting, users are governed by the respective payment gateway's privacy and security protocols.

6. Cookies and Analytics

Our site may use "cookies" to enhance user experience, track page loading performance, and improve website navigation. Users may choose to set their web browser to refuse cookies or alert when cookies are being sent.

7. Donor Rights & Data Deletion

Donors and supporters reserve the right to review their personal details, request corrections, or opt-out of promotional communications and newsletters at any time by emailing us at contactus@shriradheyshyamnandigaushalafoundation.org.

8. Contact Us Regarding Privacy Inquiries

If you have any questions about this Privacy Policy, our data practices, or your dealings with this website, please reach out to us: